Godrej Enterprises Group

Common problems

What are the service norms?

Our team responds within 5 minutes of call registration via SMS and provides a solution within 24 working hours for urban territories and within 48 hours for rural territories.

In case of emergency services, we reach the site within 2 hours during the day and within 4 hours during the night. (Subject to the verification process of the house owner)

*For installation service requests, the door and site should be ready for installation.

*Refer to service charges.

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