ERROR: The entered user/master password is incorrect. The safe is in perfect working condition. Enter the correct user/master password to open the safe.
ERROR1: This data means the door fails to open as the bolts get stuck, in this case, give a push to the door to set free the bolts before you perform the opening operation.
ERROR2: This data indicates the bolts stud is being held (the door may be left unlatched) and locking bolts fail to extend. In this case, give a push to the door until it firmly fits into place before you proceed with closing the operation.
HOLD15: This data appears on the display after you have entered the incorrect code for four times in a succession. It means the electronic code system is now locked out for 15 minutes. In this condition the safe cannot be open by both user and master password.
The solution for this is to wait for 15 minutes or open by mechanical override keys.