Godrej Enterprises Group

Common problems

Why is my washer not spinning or draining?

If your washer is not spinning or draining, take the following steps:

  • Check the wash load or laundry. Spread the load evenly and close the lid.
     
  • Keep the washer levelled and maintain sufficient water in the tub based on the size of the laundry load to avoid imbalance.
     
  • Make sure the power cord/cable is plugged into the working electrical wall socket.
     
  • Check the circuit breaker or fuse of the fuse box and reset it if necessary.
     
  • Inspect the drain hoses for bends and the drain system for clogging that might obstruct drainage. Close the washer lid and pull the knob to start it.
     
  • Accumulation of excessive foam can obstruct drainage. Rewash clothes with plain water in this case. Ensure that you put the right amount of detergent with low foam in the future.
     
  • The lid switch that prevents the washer from spinning when open might be malfunctioning causing a disruption. The washer stops operation until the lid switch is repaired or replaced.

Was this helpful?

Couldn’t find what you were looking for?