Godrej Enterprises Group

Common problems

Why is my refrigerator running constantly without any interval and not cooling?

  • If your refrigerator has been disconnected for a long period of time then wait for 24 hours for the refrigerator to cool down completely.
  • If the temperature outside is hot, the refrigerator tends to run for longer to maintain the desired temperature.
  • If your refrigerator is installed in the path of a direct breeze then consider shifting its position away from the breeze.
  • A larger volume refrigerator will need to run for longer to achieve proper cooling.
  • Frequent opening and closing of doors can cause interruptions in consistent cooling due to influx of warm air.
  • Storing large amounts of hot or warm foods causes the refrigerator to run more to achieve its desired temperature.
  • Lack of sufficient clearance around and above the refrigerator can cause uneven cooling.
  • Setting the temperature to cold or test-run mode can cause it to run for longer.
  • The internal light might be on due to the door being left open.
  • Formation of ice (over 6 mm) might disrupt cooling and you should defrost the refrigerator.
  • Close the refrigerator door or freezer door completely.
  • If the gasket is dirty, torn, worn out or badly fitted, clean or change the gasket to help the refrigerator run optimally.
  • Once you start the refrigerator after a defrost cycle, it might run without any interruption.

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